Frequently Asked Questions

The cost varies based on size, materials, and design complexity. We provide an exact quote after the initial consultation. Our order minimum is $1,000. Please share your budget with your designer, and we will work to accommodate it!

We offer custom storage solutions for master closets, playrooms, pantries, garages, laundry rooms, wall beds, mudrooms, home offices, craft rooms, and more. We can work with any dry spaces in your home.

We currently serve Metro Atlanta, Lake Oconee, and Nashville.

Showroom Locations:

• Marietta, GA: 600 Wylie Rd, Marietta, GA 30067
• Fayetteville, GA: 1240 Highway 54 W. #305, Fayetteville, GA 30214
• Nashville, TN: 55 Willow St, Nashville, TN 37210

Yes, we have showrooms in Marietta, GA, and Nashville, TN, with one coming soon in Fayetteville, GA. Our showrooms feature various storage solutions for master closets, garages, mudrooms, craft rooms, and more. Walk-ins and appointments are welcome between 9 AM and 5 PM local time.

Addresses:

• Marietta, GA: 600 Wylie Rd, Marietta, GA 30067
• Fayetteville, GA: 1240 Highway 54 W. #305, Fayetteville, GA 30214
• Nashville, TN: 55 Willow St, Nashville, TN 37210

• The process begins with a complimentary in-home consultation. Our designer will take measurements and discuss your storage needs, bringing samples and photos of our offerings for you to browse.
• After the consultation, your designer will review 3D designs of your custom closet with you and provide an exact price. Once designs are finalized, we begin preparations for your closet.
• Finally, our installers will build and assemble your custom closet. From design to installation, we handle every detail to create beautiful storage solutions tailored to your needs.

The timeline varies with project size and complexity. After design approval, it typically takes about 6-8 weeks for production and installation. The initial in-home consultation lasts 1-2 hours, and installations are usually completed in one day.

For every project, we will conduct an in-home design consultation. During the consultation, your designer will:

• Measure and assess your space
• Discuss design elements and storage needs, bringing samples and photos for you to browse
• Provide recommendations and potentially draw your design on-site

This process takes 1-2 hours, depending on the size and complexity of the space. We also offer showroom consultations where you can see examples of our work and meet with a designer, and virtual appointments are available upon request.

There are several options for removing existing closet materials:

• Paint & Prep Service: Our team will remove your old system, patch the holes, and repaint the walls for an additional fee.
• Basic Removal: We can remove your old system and patch the holes at no cost (repainting not included).
• DIY: You can remove the old system, patch the holes, and repaint the walls yourself.

All preparations must be completed at least 48 hours before your scheduled installation.

• Designers: Our designers are registered and certified through the Association of Closet and Storage Professionals (ACSP). They are highly experienced senior designers dedicated to bringing your vision to life seamlessly.
• Installers: Our expert team of installers averages 10 years of custom closet installation experience. We do not hire third-party contractors. All our installers are employees of Artisan Custom Closets, carefully selected and trained to install impeccable closets.

Yes, you can make additions to your custom storage solution even after installation. Please contact us to discuss your needs.

Yes, all our products come with a limited lifetime warranty—we will repair or replace any component with defects at no cost.

We create beautiful, top-of-the-line custom closets with highly trained staff and experienced senior designers. Our closets are made with truly custom sizes, not standard parts. We are locally owned and operated, with everything manufactured in our state-of-the-art facility in Marietta, GA. You're welcome to tour our shop and meet our team. We proudly serve Metro Atlanta, Lake Oconee, and Nashville, and have recently expanded through our sister companies: Carolina Closets, Spacemakers, and Chattanooga Closet Company.

Founded in 2011, we have grown exponentially while staying committed to transforming each client's space into an organized oasis, enhancing both functionality and style.

Our closets are made with a high-quality thermos-fused melamine that is extremely attractive and durable. It will not chip, crack, fade, or warp, and it comes in about 30 colors and textures.

The standard depth is 14 inches, but we can customize them to fit your preferences and needs.

We guarantee our products for as long as you own your home! We also offer a limited lifetime warranty, if ever your closet were to have any defects.

We offer about 30 colors and textures.

• We offer both wall-hung and floor-based units.
• We build using a cleat system, where cleats get drilled into studs that hold the system up and keep your unit sturdily attached to the wall. Some designs have the floor as support and others hang solely on the wall. Though some believe that floor-based units are sturdier, they are equally stable and secure.

• Cleaning: For cleaning your melamine shelves, we recommend using a normal household cleaner such as Fantastic or Formula 409. For wood veneer systems, use regular household wood cleaners.
• Adjusting Shelves: You can also adjust the placement of your shelves to accommodate your wardrobe. Most shelves sit on metal pins and can be easily moved by lifting the shelf off the pins and relocating the pins to a higher or lower hole as needed. Simply pull the pins straight out and insert them into the desired hole.

We do not accept any returns for our custom storage solutions. However, we do offer a limited lifetime warranty to repair or replace any component with defects.

Yes, we offer several lighting options for your custom storage solutions. Your designer will guide you based on your needs and preferences.

We accept all major credit and debit cards. We also have multiple financing offers through our collaboration with Synchrony. We do not accept cash or checks.